PARSIPPANY — Solix, Inc., a provider of program and process management, regulatory compliance and customer care services for businesses and government agencies throughout the United States, today announced the addition of several new services and the expansion of its market footprint through the acquisition of Sivic Solutions Group, LLC (SSG).
The combined expertise and business solutions, from two of the most experienced providers of specialized services for complex enrollment-based programs, offers customers a powerful partner with a highly successful suite of solutions that are supported by unparalleled personalized customer attention.
Headquartered in Utica, New York with staff across the country, SSG’s offerings include consulting, process management and systems services to state and county health and human services agencies, juvenile justice agencies and school districts across the country. SSG also provides financial management, cost allocation consulting, and is a leader in the implementation of large complex statewide systems to assist state and local agencies in the recovery of funds from federal programs. As a wholly owned subsidiary of Solix, Inc., SSG will continue to be headquartered in Utica.
“The synergies between our solutions and the collective experience and knowledge of our staffs offer government agencies, programs and businesses a source of robust support and extraordinary level of service,” said Jack Miller, Solix President and CEO. “Customized service and in-depth understanding of our customers’ needs and challenges are hallmarks of Solix. Sivic shares these traits and will play an important role as we add new products and services that will deliver even greater value in the market.”
“We are very excited about joining Solix and what this means for our customers with future offerings as we enhance and develop services,” said Siva Kakuturi, SSG President and CEO. “Solix shares the same approach to serving customers as Sivic and is enthusiastic about our vision moving forward. While there will be no changes or disruptions for our customers, our collaboration with Solix will enable us to grow and offer additional services to our customers.”
Solix, located at 30 Lanidex Plaza, with operations in several states including Texas and Illinois, provides business process outsourcing, program management including eligibility determination, and customer care services for all levels of government agencies as well as utilities, health insurers and some of the largest telecoms in the nation. Solix helps customers run more efficient programs, qualify applicants faster with greater accuracy, and enable more responsive customer communications for an enhanced experience.